Support
Important Information
IMPORTANT: Please call Sun Nuclear to secure an RMA Number before returning an instrument for repair. Failure to do so may result in a processing fee.
 
Contacting Support
Phone: +1 (321) 259-6862 Option 3.
              Monday - Friday 7am - 8pm
              (Eastern time)

EMail: techsupport@sunnuclear.com

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Latest News from Support
PROFILER (Model: 1170): Effective December 31, 2010, Sun Nuclear will be ending support of the 1170 PROFILER instrument due to component part obsolescence.

Click here for more information

IVD (Model: 1133,1135): Effective December 31, 2010, Sun Nuclear will be ending support of the 1133/1135 IVD systems due to component part obsolescence.

Click here for more information

PDI 2.0 Announcement

With the solid reliability of USB and the phasing out of serial connections on most new computers, SNC has released the new PDI 2.0 that is shipping with all of it's new products. Products that require the PDI 2.0 is the MapCHECK 2 and SRS PROFILER and will not function with older PDI units. The PDI 2.0 will only support USB connections. Please consult your user's manual for more information.